What is the European Accessibility Act?
The European Accessibility Act (EAA) is a new directive designed to ensure that important products and services are accessible to people with disabilities. Many websites, apps, and digital services are not yet fully usable by everyone, but that is about to change. From June 28, 2025, companies within the EU must comply with these accessibility requirements.
This law prevents countries from applying different rules, making it easier for companies to operate internationally. At the same time, millions of people within the EU will have better access to digital services. A win-win, right?
Which products and services are covered by the law?
Not everything and everyone falls under the EAA, but a significant number of products and services do, including:
- Websites and apps of companies offering digital services
- Webshops and e-commerce systems
- Computers, tablets, and smartphones
- ATMs and self-service machines (such as ticket machines and check-in systems)
- Digital TV services and associated hardware
- Online banking and other financial services
- Telecommunications services and equipment
- Passenger transport services (such as airline and train booking systems)
Small businesses (with fewer than 10 employees and an annual turnover of less than €2 million) are exempt, but most organizations will have to comply.
What if you don't meet the requirements?
You may think, “Oh well, we’ll see when the time comes.” But that could be a costly gamble. EU member states can impose fines on companies that do not comply with accessibility rules. Although the exact amount varies from country to country, in some cases it can run into millions of euros. What’s more, you run the risk of certain services or products being taken off the market until they comply.
Furthermore, accessibility is not only a legal obligation, but also an opportunity. An accessible website or app means greater reach and satisfied customers. That’s not only good for your reputation, but also for your bottom line.
How do you prepare?
Waiting until June 28 is not an option, because adding accessibility is often not a quick fix. Here’s what you can do in the meantime:
Check the current status
Are your website and digital services already accessible? Sumix Studio is happy to help you check this and, if necessary, make your website fully accessible.
Work according to the WCAG guidelines
The EAA is based on the international Web Content Accessibility Guidelines (WCAG). This means that a website must be usable for people with visual, auditory, or motor impairments. Think of clear contrasts, text alternatives for images, and logical navigation.
Make a plan
Accessibility is not a one-off project, but a continuous process. Regular testing and improvement are essential.
Accessibility is the future
Whether you are required to comply with the EAA or not, accessibility should be standard practice. Not only because it is required, but because it creates a better experience for everyone. Websites and apps that work smoothly for all users ultimately perform better.
Want to know where you stand? Now is the time to take a close look at your digital services and ensure that everyone can participate.
Jesse Kramer
As a web developer, I am always working to improve my work and explore new technologies. My focus is on creating accessible digital experiences that can be used by everyone, regardless of their situation. I draw inspiration from the technology behind websites and the way people interact with them.
Questions about this topic?
jesse@sumix.nl